Player Protection First

Responsible Gaming
at ab98

ab98 is fully committed to providing a safe, fair, and transparent gaming environment for all Pakistani players. We believe that online gaming should always be entertaining — never harmful. Our responsible gaming framework gives you complete control over your experience, backed by professional tools and round-the-clock support.

Important Notice: The ab98 platform is strictly for players aged 21 years and above. If you or someone you know may have a gambling problem, please use our self-exclusion tools or contact our support team immediately.

21+
Minimum Age Policy
24/7
Support Available
6+
Protection Tools
Free
All Safety Features
Licensed & Regulated Operation
KYC Age Verification
Deposit Limits Available
Self-Exclusion Tool
Session Time Alerts
Reality Check Reminders

Gaming Is Entertainment —
Keep It That Way

At ab98, we take responsible gaming seriously — not as a legal checkbox, but as a genuine commitment to every player who joins our platform from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan. We understand that the thrill of a PSL match bet or spinning a Dragon Fishing 2 slot should add excitement to your day, not cause stress or financial hardship.

Gaming becomes a problem when it stops being fun. If you are chasing losses, spending money you cannot afford to lose, or finding it difficult to stop when you intend to — these are signs that your gaming habits may need attention. ab98 has built a comprehensive suite of responsible gaming tools specifically to help you stay in control at all times.

Every feature on this page is available free of charge to all registered ab98 players. You do not need to wait until things get serious — setting up deposit limits or a cooling-off period is something every player can benefit from, and we actively encourage all members to explore these tools as part of a healthy gaming routine.

Our responsible gaming policy aligns with international best practices established by leading gaming regulators worldwide. We are committed to continuous improvement of our player protection framework as guidance and standards evolve.

Remember: Gambling should always be treated as entertainment with a set budget — not as a way to make money, solve financial problems, or escape personal difficulties. Set your limits before you play and stick to them.

Never gamble if you: are under 21 years of age, are using borrowed or bill money, are under the influence of alcohol or substances, are trying to recover previous losses, or are experiencing emotional distress.

Ask yourself these questions honestly before your next session:

  • Have I set a clear budget for today's session?
  • Am I playing for fun or to recover money I lost?
  • Can I comfortably afford to lose this amount today?
  • Have I been spending more time gaming than I planned?
  • Is my gaming affecting my work, family, or finances?

If any answer concerns you, consider using our responsible gaming tools or reaching out to our support team at [email protected].

Six Tools to Keep You In Control

Every one of these features is free, instantly accessible from your ab98 account dashboard, and designed to put you firmly in the driver's seat of your gaming experience.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you can deposit into your ab98 account. Once the limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be reduced — not increased — for a cooling period of 24 hours, giving you real protection against impulsive spending.

Session Time Limits

Define the maximum number of hours per day that your ab98 account can be actively used for gaming. When you approach your session limit, you will receive a notification alert. Once the time is up, the session ends automatically. This is particularly useful for players in Lahore, Karachi, or anywhere in Pakistan who want to keep gaming within healthy daily boundaries.

Reality Check Reminders

Set intervals — every 30, 60, or 90 minutes — at which ab98 will display a pop-up showing you exactly how long you have been playing and your net result for that session. This gentle nudge helps you make conscious, informed decisions about whether to continue or take a break, rather than losing track of time mid-session.

Cooling-Off Period

Request a temporary break from gaming of 1 day, 1 week, 2 weeks, or 1 month. During a cooling-off period, your account remains open but gaming and deposits are suspended. You will still have access to your account history and withdrawal of any existing balance. The cooling-off period begins immediately upon request and cannot be reversed early.

Self-Exclusion

If you feel you need a more extended break, self-exclusion allows you to close your ab98 account for a defined period of 6 months, 1 year, 2 years, or 5 years — or permanently. During self-exclusion, your account is locked, all marketing communications are stopped, and you cannot re-register. This is our strongest available protection tool and is free to activate at any time.

Loss Limits

In addition to deposit limits, ab98 lets you set a maximum net loss threshold per day, week, or month. If your losses across all games — whether slots like Crazy 777 or cricket betting — reach your chosen limit, further wagering is suspended for the remainder of that period. Loss limits reset automatically at the start of your chosen period.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. Being aware of the warning signs is the first and most important step toward seeking help.

01
Chasing Losses

Continuing to play or increasing bet sizes to try to recover money you have already lost. This is one of the most common and dangerous patterns of problem gambling behaviour.

02
Gambling Beyond Your Means

Using money set aside for household expenses, rent, school fees, or utility bills to fund gambling. Borrowing money from family, friends, or lenders specifically to gamble.

03
Unable to Stop

Feeling a compulsion to keep playing even when you want to stop, or repeatedly failing to stick to the time or money limits you set for yourself before a session.

04
Gambling as an Escape

Using gaming to cope with stress, anxiety, depression, loneliness, or personal problems rather than as a form of entertainment. Feeling relief only when actively gambling.

05
Neglecting Responsibilities

Missing work, neglecting family obligations, skipping social engagements, or sacrificing sleep consistently because of time spent gambling or thinking about gambling.

06
Hiding Your Gambling

Lying to family members, friends, or colleagues about how much time or money you spend gambling. Feeling shame or guilt about your gambling activity that leads you to conceal it.

07
Preoccupation with Gambling

Spending significant parts of your day thinking about past gambling sessions, planning future ones, or looking for ways to get more money to gamble — even when not actively playing.

08
Mood Dependent on Results

Experiencing extreme highs when winning and severe lows, irritability, or distress when losing. Allowing gambling results to significantly affect your overall mood and emotional wellbeing.

09
Escalating Stakes

Finding that you need to bet larger and larger amounts of money to feel the same level of excitement that smaller bets previously provided — a classic sign of developing tolerance.

If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to activate our self-exclusion tool immediately and seek professional support. You can contact ab98 support at [email protected] — our team is trained to handle these conversations with complete discretion and without judgment.

How to Activate
Self-Exclusion on ab98

Activating self-exclusion takes less than two minutes. The process is straightforward, immediate, and free. Here is exactly how to do it from your ab98 account:

01
Log In to Your ab98 Account

Access your account through the ab98 Login page. Navigate to Account Settings in the top-right menu of your dashboard.

02
Open Responsible Gaming Settings

Within Account Settings, locate the "Responsible Gaming" section. This is where all player protection tools — including limits and exclusions — are managed.

03
Select Self-Exclusion Duration

Choose your preferred exclusion period. Available durations are:

6 Months 1 Year 2 Years 5 Years Permanent
04
Confirm Your Request

Review and confirm your self-exclusion request. You will receive an email confirmation at your registered address. The exclusion takes effect within 24 hours at the absolute latest — typically immediately.

05
Alternative: Contact Support Directly

If you prefer, you can request self-exclusion directly through our 24/7 live chat or by emailing [email protected]. Our support agents will process the request immediately with no questions asked beyond necessary verification.

Once self-exclusion is activated, it cannot be reversed before the chosen period expires. Any attempt to re-register a new account during self-exclusion is a violation of ab98's Terms & Conditions and will result in permanent account closure.

  • All gaming access is suspended — you cannot place bets, spin slots, or participate in any wagering activity on the Platform.
  • All marketing and promotional communications are immediately stopped. You will not receive any bonus offers, SMS alerts, or promotional emails.
  • Deposits to your account are blocked. Any existing balance in your account remains yours and can be withdrawn at any time during the exclusion period.
  • Your account history, transaction records, and KYC documents remain securely stored in accordance with our Privacy Policy and applicable data retention obligations.
  • Customer support remains fully accessible. You can still contact our team for account-related queries, balance withdrawals, or to discuss your situation in confidence.
Feature Cooling-Off Self-Exclusion
Duration 1 day – 1 month 6 months – Permanent
Account Status Open (paused) Locked
Reversible Early No No
Marketing Stopped Yes Yes
Deposits Blocked Yes Yes
Withdrawals Allowed Yes Yes
21+

Strict Age Policy

ab98 operates a zero-tolerance policy on underage gambling. No exceptions.

You Must Be 21 or Older to Play

ab98 strictly prohibits gambling by anyone under the age of 21. This is not just a policy — it is a fundamental commitment to protecting young people from the potential harms associated with gambling. Our age verification process is rigorous and mandatory.

Mandatory KYC Verification: All players must submit valid government-issued ID — CNIC, passport, or driving licence — before any withdrawal is processed. Our KYC team verifies age and identity for every account.

Document Review: ab98 reserves the right to request additional proof of age at any point. Accounts suspected of being operated by minors are suspended immediately pending investigation.

Parental Controls: If you share a device with minors, we strongly recommend setting up device-level parental control software to prevent access to gambling websites, including ab98.

Account Suspension for Violations: Any account found to be operated by a player under 21 will be permanently closed. Any funds deposited by an underage player will be returned minus any winnings generated, which are forfeited.

Protecting Vulnerable Adults: Our KYC process also screens for signs of cognitive vulnerability. If support staff identify a player who may be unable to make informed decisions, the account may be reviewed.

Report Underage Gambling: If you believe a minor is using an ab98 account, please contact us immediately at [email protected]. We take every report seriously.

The ab98 Gambling Behaviour Questionnaire

This brief questionnaire is adapted from internationally recognised problem gambling screening tools. Answer honestly — your responses are completely private and not stored or reviewed by ab98.

Think about your gambling behaviour over the past 12 months when answering each question.

Q1

Have you ever needed to gamble with increasing amounts of money to achieve the same level of excitement or satisfaction?

Q2

Have you ever been restless, irritable, or anxious when you tried to reduce your gambling or stop gambling altogether?

Q3

Have you made repeated unsuccessful efforts to control, cut back, or stop gambling?

Q4

Have you often been preoccupied with gambling — for example, constantly reliving past gambling experiences or planning your next session?

Q5

Have you gambled when feeling distressed — for example, when feeling helpless, guilty, anxious, or depressed?

Q6

After losing money gambling, have you returned another day to try to win it back (chasing losses)?

Q7

Have you lied to family members or friends to conceal the extent of your gambling?

Q8

Has gambling ever jeopardised or caused you to lose a significant relationship, job, or educational opportunity?

Q9

Have you ever relied on others — family, friends, or financial institutions — to provide money to relieve financial problems caused by gambling?

How to interpret your answers: If you answered "yes" to 1–2 questions, you may be at low risk but should monitor your habits. 3–4 "yes" answers suggests moderate risk — consider activating deposit or time limits. 5 or more "yes" answers strongly suggests a gambling problem — we encourage you to activate self-exclusion and seek professional support immediately.

Gaming Is Better When
You Stay In Control

Set your limits, know your boundaries, and enjoy ab98's world-class gaming experience with complete peace of mind. Thousands of Pakistani players from Karachi to Peshawar trust ab98 for a safe, fair, and responsible platform.

21+ only  |  Play responsibly  |  Free protection tools available to all players

Need help right now? Our responsible gaming support team is available 24 hours a day, 7 days a week. Reach us via live chat in your account dashboard or email us at [email protected] — all conversations are strictly confidential.