At ab98, your personal data is handled with the same care and precision as your account security. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and protected, and what rights you hold over your own data as a player on our platform. We keep it transparent — no small print surprises.
This Privacy Policy ("Policy") is issued by ab98 Entertainment Ltd ("ab98", "we", "us", "our") and applies to all users ("you", "your", "player") who register, visit, or otherwise interact with the ab98 platform, accessible at ab98.pro and its associated mobile interfaces and applications (collectively, the "Platform").
ab98 is committed to handling your personal data responsibly, lawfully, and with complete transparency. This Policy describes the types of personal information we collect, the purposes for which we use it, the conditions under which we may share it with third parties, the security measures we apply to protect it, and the rights you hold in relation to your own data.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of the ab98 platform. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy in full.
This Policy applies to all ab98 players globally, including players based in Pakistan accessing the Platform via desktop, mobile browser, or app. Where applicable, Pakistani data privacy norms and international best practices have been incorporated into our data handling procedures.
ab98 collects personal data only to the extent necessary to operate the Platform, fulfil our legal obligations, and provide you with a secure, personalised gaming experience. The categories of data we collect are as follows:
When you create an ab98 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to verify your identity, confirm that you meet the 21+ age eligibility requirement, and comply with our Know Your Customer (KYC) obligations under applicable anti-money laundering regulations.
To comply with licensing and AML requirements, ab98 may request copies of government-issued identification documents — such as your National Identity Card (CNIC), passport, or driver's licence — along with proof of residential address and proof of payment method ownership. These documents are processed and stored in accordance with strict data security protocols.
ab98 collects data relating to your financial transactions on the Platform, including deposit amounts, withdrawal requests, preferred payment methods (such as JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank), and transaction histories. Full payment card or mobile wallet credentials are never stored directly by ab98 — these are processed securely by our licensed payment gateway partners.
We record your gaming and betting activity on the Platform, including game sessions, bet placement history, win/loss records, bonus redemptions, and responsible gaming tool usage. This data is used for account management, regulatory reporting, dispute resolution, and to personalise your Platform experience.
When you access the Platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, and referring URLs. This data is used for security monitoring, fraud detection, and Platform performance optimisation.
If you contact ab98 via live chat, email, or any other support channel, we retain records of your communications for quality assurance, training, and dispute resolution purposes. This includes the content of messages, timestamps, and the support agent handling your query.
Sensitive Data: ab98 does not intentionally collect sensitive personal data categories such as health information, religious beliefs, or biometric data beyond what is strictly required for KYC identity verification purposes. If such data is inadvertently received, it is deleted promptly.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, DOB, CNIC, address | KYC, age verification, account management |
| Contact Data | Email, phone number | Account access, support, notifications |
| Financial Data | Deposit/withdrawal history, payment method type | Transaction processing, AML compliance |
| Gaming Data | Bets placed, games played, bonus usage | Account records, personalisation, compliance |
| Technical Data | IP address, device ID, browser | Security, fraud detection, performance |
| Communications Data | Support chat logs, email records | Dispute resolution, quality assurance |
ab98 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with those set out in this Policy without first notifying you and, where required, obtaining your consent.
ab98 processes your personal data on one or more of the following lawful bases, depending on the specific purpose of the processing activity:
ab98 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared only in the following limited and controlled circumstances:
ab98 engages trusted third-party service providers who process personal data on our behalf, under strict contractual data processing agreements. These include payment gateway operators (processing JazzCash, EasyPaisa, and bank transfer transactions), KYC verification technology providers, cloud hosting and infrastructure partners, customer support platform providers, and fraud detection and cybersecurity vendors. All such providers are prohibited from using your data for their own purposes.
ab98 is obligated to share certain player data — particularly KYC information, transaction records, and responsible gaming reports — with its licensed gaming authority and, where required, with applicable financial regulators and law enforcement agencies acting under lawful authority.
ab98 may disclose personal data to courts, law enforcement bodies, or other competent authorities where required by a binding legal obligation, court order, or where disclosure is necessary to protect the rights, property, or safety of ab98, its players, or the public.
In the event of a merger, acquisition, sale of assets, or corporate restructuring involving ab98 Entertainment Ltd, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance if such a transfer results in a material change to how your data is handled under this Policy.
No Data Sales: ab98 does not and will never sell your personal data to advertisers, data brokers, or any third party for commercial exploitation. Your gaming activity and personal profile are never monetised externally.
ab98 uses cookies and similar tracking technologies to operate and improve the Platform, personalise your experience, and maintain your session security. The following categories of cookies are used:
You can manage your cookie preferences at any time through the cookie settings panel available on the Platform, or through your browser settings. Disabling non-essential cookies will not prevent you from accessing or using the Platform, but may affect the personalisation of your experience.
ab98 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following retention periods apply as a general guide:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / regulatory obligation |
| KYC Documents | Duration of account + 5 years post-closure | Licensing requirement |
| Financial Transaction Records | 7 years from transaction date | Legal / tax obligation |
| Gaming Activity Logs | 5 years from date of activity | Regulatory compliance |
| Customer Support Records | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing Preferences | Until opt-out or account closure | Consent |
| Technical / Log Data | 12 months from collection | Security / fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Where legal proceedings or regulatory investigations are ongoing, data may be retained beyond standard periods until the matter is resolved.
As a player on the ab98 platform, you hold the following rights in relation to your personal data. These rights may be subject to certain limitations under applicable law or where they conflict with ab98's overriding legal obligations:
To exercise any of these rights, please contact ab98's Data Privacy Team via the details provided in Section 13 of this Policy. We may require you to verify your identity before processing a data rights request. There is no fee for exercising your rights in ordinary circumstances.
Note that exercising certain rights — such as erasure or restriction — may impact ab98's ability to continue providing you with Platform services, as some data is essential for account operation and regulatory compliance.
ab98 employs a layered, defence-in-depth approach to data security. The following technical and organisational measures are in place to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While ab98 takes every reasonable precaution to secure your data, no internet-based system can guarantee absolute security. You are responsible for keeping your ab98 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
The ab98 platform is strictly for adults aged 21 years and over. ab98 does not knowingly collect personal data from any individual under the age of 21. Our registration process incorporates mandatory age declaration, and our KYC verification procedures are specifically designed to confirm that all registered players meet the minimum age requirement.
If ab98 discovers that a registered account belongs to a person under 21 years of age, the account will be immediately suspended, all associated data will be retained only to the extent required by law and then securely deleted, all winnings will be forfeited, and any deposits made will be returned to the payment method used.
Parents & Guardians: If you believe a minor in your care has created an ab98 account, please contact our support team immediately at . We will investigate and take prompt action. We strongly recommend using parental control software to restrict minors from accessing online gaming platforms.
The ab98 Platform may occasionally contain links to third-party websites or resources — for example, links to our licensed payment provider portals or sporting body websites referenced in betting markets. ab98 is not responsible for the privacy practices or content of those third-party sites.
This Privacy Policy applies exclusively to data collected by ab98 through its own Platform. We encourage you to review the privacy policies of any third-party websites you visit independently. ab98 has no control over, and accepts no liability for, how third-party sites collect or use your data.
ab98 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, Platform functionality, regulatory requirements, or applicable law. When material changes are made, we will notify you via email to your registered address and/or via a prominent notice on the Platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the date on which the most recent version came into effect. We encourage you to review this Policy periodically. Your continued use of the ab98 Platform following the effective date of any revised Policy constitutes your acceptance of those changes.
Archived versions of previous Privacy Policies are available upon request by contacting our Data Privacy Team at the address listed in Section 13.
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or the exercise of your data rights, please contact ab98's Data Privacy Team through any of the following channels:
When submitting a data rights request, please include your registered username and the nature of your request clearly. We may require you to complete an identity verification step before processing requests relating to personal data access, rectification, or erasure.
This Privacy Policy was last reviewed and confirmed on 1 January 2026. By using the ab98 platform on or after this date, you confirm your acceptance of this Policy in full.
Six pillars that define how ab98 approaches data privacy — going beyond compliance to give Pakistani players genuine peace of mind.
Every byte of data exchanged between your device and ab98 is protected by TLS 1.3 encryption. Your login credentials, payment details, and gaming history never travel unprotected across the internet.
ab98 enforces a mandatory 21+ age verification process. No player can withdraw funds without completing KYC — protecting both the player and the integrity of the platform for the entire Pakistani community.
Your personal data and gaming activity are never sold to advertisers, data brokers, or any external commercial entity. What happens on ab98 stays on ab98 — full stop.
From your account dashboard you can access, correct, download, or request deletion of your personal data at any time. Marketing opt-outs take effect immediately with no friction.
All personal data and KYC documents are stored with AES-256 encryption on access-controlled servers. Regular third-party security audits and penetration tests ensure our defences stay current against evolving threats.
In the unlikely event of a data incident, ab98 commits to notifying affected players promptly and in full detail — what happened, what data was involved, and exactly what steps we are taking to fix it.
Join thousands of Pakistani players who trust ab98 for a secure, fair, and fully transparent gaming experience. From PSL cricket betting to the latest slot titles — it's all here, with your data in safe hands.
21+ only | Play responsibly | Data protected under ab98 Privacy Policy